Job Description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
**Position Summary**
The Manager on the Inbound Communications & Channel Operations will play a critical role in shaping and executing communication strategies that support operational excellence and enhance patient and colleague experiences. This role will lead initiatives that broadcast Conversational AI insights and capabilities to patients, colleagues, and third parties. Key responsibilities include managing field communications and driving field adoption of new initiatives, driving data insights, and collaborating with cross-fun...
**Position Summary**
The Manager on the Inbound Communications & Channel Operations will play a critical role in shaping and executing communication strategies that support operational excellence and enhance patient and colleague experiences. This role will lead initiatives that broadcast Conversational AI insights and capabilities to patients, colleagues, and third parties. Key responsibilities include managing field communications and driving field adoption of new initiatives, driving data insights, and collaborating with cross-fun...
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