Manager, Projects - Continuous Improvement

Overview

The Project Manager, Continuous Improvement is responsible for leading structured, enterprise-level improvement initiatives by eliciting and translating stakeholder requirements, documenting and mapping business processes, and delivering sustained operational improvements. This role sits within the Quantrics PMO and partners across Operations, Support Functions, and Enablement teams to ensure enterprise changes are clearly defined, well-designed, and consistently executed, supported by strong process documentation and governance.

Specific Duties And Responsibilities

Stakeholder Requirements & Enterprise Change Enablement

• Lead structured stakeholder engagement to gather, analyze, and document business requirements for enterprise and cross-functional changes.
• Facilitate workshops and working sessions to elicit functional, operational, and non-functional requirements.
• Translate business needs into clear, actionable re...