Manager RCM Operations

Manager RCM Operations
Responsibilities of Operations Manager
- Managing everyday operations of the team, inclusive of team attrition to minimize any negative impact in the process.
- Conduct quarterly assessments of the team leaders and team coach skip levels and provide helpful feedback to enhance performance. Also, to ascertain the difficulties and problems reported by the users.
- Perform periodical (Monthly and quarterly) reviews for Assistant Manager and give constructive feedback to improve performance.
- Identify development needs and ensure training fulfilment for the team to be tracked against the training plan.
- Work with Process excellence team to identify, recommend and implement process improvement.
- Regular monitor of Practice Health.
- Ensuring that the Viewgol scorecard is progressing in the desired manner. If a declining trend is seen, should collaborate with the assistant manager and team leader to find the issue and fix it.
- Monitor Pay...