Manager, Residential Operations

Summary

The Manager, Residential Operations (MRO) will oversee the day-to-day operations, maintenance, and tenant relations for a single property. This role is responsible for ensuring the efficient management of building operations, adherence to budgets, vendor coordination, and regulatory compliance. The MRO will act as the primary point of contact for all on-site activities, ensuring a safe, well-maintained, and welcoming environment for tenants and visitors.

What you’ll get to do

• Supervise and provide leadership to on-site team members, including maintenance and administrative staff, ensuring smooth operations.
• Regularly inspect common areas, building exteriors, and landscaping to ensure high standards of upkeep.
• Act as the primary liaison for tenants, ensuring timely communication and resolution of concerns. Foster strong relationships to enhance tenant satisfaction.
• Oversee and coordinate routine maintenance, emergenc...