Manager/Senior Assistant Manager, Community Operations

Job Responsibilities

Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:

• Transition care programme
• Community Health Posts

Support in operations planning in the following assigned areas:

• Data analysis and monitor workload
• Manpower planning and management
• Collaborate and engage community partners to co-ordinate community operations
• Drive continuous improvement to enhance care and residents experience including:
• Pilot new programmes and processes
• Evaluate the use of technology to ease workflow improvement
• Evaluate success of pilot programs for future action
• Manage service related feedback and ensure residents' concerns are addressed
• Evaluate feedback and identify potential service gaps for ...