Job Description

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Job Title:

Manager – Service Design

Location:

Dubai, UAE

Contract:

12 months

About the Role:

We are seeking a talented Service Design Manager to join a dynamic design team. The role involves planning, visualizing, and defining innovative user and service experiences across multiple touchpoints. The ideal candidate will have strong expertise in service design methodologies, research, journey mapping, prototyping, and stakeholder collaboration , translating insights into impactful solutions that enhance customer experience.

Key Responsibilities:

  • Lead service design initiatives from concept to on-site implementation, creating user-centered experie...

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