Manager, ServiceNow (CMBD, Asset Mgmt, & IT Ops)

QTS Data Centers is seeking a Manager, ServiceNow (CMDB, Asset Management & IT Ops) to oversee key ServiceNow functions that support technology visibility, asset tracking, and IT operations. This role is responsible for ensuring ServiceNow data and processes related to configuration items, technology assets, and operational monitoring are accurate, reliable, and aligned with business needs. You will provide leadership for a team supporting these modules, partner closely with leadership, business and IT stakeholders, and ensure platform capabilities align with QTS business objectives, strategy, and enterprise standards.

The ideal candidate is a strong people and process leader who can work cross-functionally, translate business requirements into platform outcomes, and ensure ServiceNow capabilities are delivering value across the organization.

Key Responsibilities

· Manage and support ServiceNow capabilities related to CMDB, Asset Management, and IT Operations Manag...