Job Description

Job Title: Housekeeping Manager

Department: Housekeeping
Reports To: General Manager / Rooms Division Manager

Job Summary

The Housekeeping Manager is responsible for overseeing the daily operations of the housekeeping department to ensure cleanliness, order, and maintenance of guest rooms and public areas. This role ensures high standards of hygiene, guest satisfaction, staff performance, and compliance with hotel policies and safety regulations.

Key Responsibilities

Operations & Quality Control

  • Manage and supervise daily housekeeping operations for guest rooms, public areas, laundry, and back-of-house spaces

  • Ensure all areas meet hotel cleanliness, hygiene, and presentation standards

  • Conduct regular inspections of rooms and public areas

  • Coordinate room status updates with the Front Office department

Staff Managem...

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