Job Description

Job Description:

Dynatrace Implementation Engineer/Architect

Job Title: Dynatrace Implementation Engineer

Job Overview:

The Dynatrace Implementation Engineer is responsible for deploying, configuring, and maintaining Dynatrace solutions to ensure optimal performance and visibility into applications and infrastructure. This role requires strong technical skills, problem-solving abilities, and a deep understanding of monitoring and performance management.

Key Responsibilities:

  • Dynatrace Advisory:

  • Perform planning, consulting, technical analysis, design, development, testing, implementation and daily support of application monitoring and automation software

  • Develop and implements policies, strategies, guidelines, standards, and procedures

  • Define strategy and roadmap for Dynatrace monitoring including rollout approach based on technology landscape and customer policies

  • Design Dynatrace monitoring architecture based on IT landscape, security policies, and deployment approach

  • Dynatrace Deployment and Configuration:

  • Identify infra, apps, and business requirements for monitoring and design Dynatrace monitoring solution

  • Work with different technical teams across the organization in order to determine scope for different monitoring solution designs

  • Work with stakeholder leadership and teams to partner on rollout of solutions

  • Deploy and configure Dynatrace monitoring solutions across various environments (development, testing, production).

    Integrate Dynatrace with existing systems and applications.

    Customize Dynatrace settings to meet the specific needs of different applications and infrastructure components.

  • Monitoring and Performance Management:

  • Set up monitoring for applications, services, and infrastructure using Dynatrace.

    Create and manage dashboards, alerts, and reports to provide visibility into system performance.

    Analyze performance data to identify bottlenecks, trends, and potential issues.

  • Troubleshooting and Support:

  • Work with stakeholder leadership and teams to partner on rollout of solutions

  • Collaborate with development, operations, and support teams to resolve performance issues.

    Conduct root cause analysis for performance problems and recommend solutions.

  • Optimization and Best Practices:

  • Develop and implement best practices for using Dynatrace effectively.

    Optimize monitoring configurations and settings for improved performance and efficiency.

    Stay updated with the latest features and updates in Dynatrace and incorporate them into the monitoring strategy.

  • Documentation and Training:

  • Document configurations, processes, and troubleshooting steps related to Dynatrace.

    Conduct training sessions for team members on the use and capabilities of Dynatrace.

    Create user guides and manuals for internal stakeholders.

    Conduct training sessions with demo for customer

    • Qualifications:

  • Education:

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

  • Experience:

  • Proven experience in deploying and managing Dynatrace in a professional setting.

    Strong background in application performance monitoring and management.

    Experience with cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes).

    Extensive background and experience in deploying and managing across complex global environments.

  • Skills:

  • Proficiency in Dynatrace configuration and administration.

    Strong analytical and problem-solving skills.

    Strong Dynatrace DQL skills.

    Excellent decision-making skills.

    Excellent communication and collaboration abilities.

    Familiarity with TypeScript language and React framework.

    Familiarity with scripting languages (e.g., Python, Shell scripting) is a plus.

    Understanding of IT infrastructure, networking, and application development processes.

    Experience working with remote technical teams/resources.

    Strong communication and executive level presentation skills.

    • Preferred Certifications:

  • Dynatrace Certified Associate

  • Dynatrace Certified Professional

    • Work Environment:

  • This position may require both remote and on-site work, depending on the organization's needs.

  • Occasional on-call support may be required to address critical issues.

    • At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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