Job Description

Job Description:

Overview

The ServiceNow Implementer is responsible for designing, configuring, and deploying ServiceNow solutions that support enterprise workflows. This role works closely with business stakeholders, technical teams, and process owners to translate requirements into scalable, high‑quality platform capabilities. The ideal candidate combines strong technical expertise with a deep understanding of FSO (Financial Service Offering) processes and best practices.

Key Responsibilities

  • Collaborate with business and IT stakeholders to gather and document functional and technical requirements.
  • Design and configure ServiceNow modules.
  • Build workflows, business rules, UI policies, client scripts, integrations, and automation using ServiceNow best practices.
  • Implement platform enhancements, upgrades, and patches while ensuring minimal disruption.
  • Develop and maintain technical documentation,...

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