Manager, Student Services Team

Stanley College is a leading independent tertiary education provider with over 15 years of experience delivering vocational and higher education courses across multiple campuses in Perth and Adelaide.

Position Overview

We are seeking an experienced and dynamic Manager, Student Services to lead our Student Services team. This pivotal role ensures exceptional support and engagement for students Dirong through their academic journey, creating a positive student experience, managing compliance requirements, and driving initiatives that enhance student satisfaction and retention.

Key Responsibilities

• Lead the planning, implementation, and evaluation of student administration and support services across all campuses.
• Oversee enrolments, student records, course variations, timetabling, and graduations.
• Manage student engagement programs including orientation, mentoring, and student wellbeing initiatives.
• Support at‑risk students through proactive intervention and referral processes.
• Ensure compliance with relevant education and regulatory frameworks (ESOS, National Code, VET and Higher Education standards).
• Collaborate with academic, compliance, and operational teams to enhance the student experience.
• Lead, coach, and develop a multidisciplinary team to deliver excellent service and continuous improvement.

Qualifications

• Tertiary qualification in education, business administration, management, or a related discipline.
• Knowledge of ESOS Act, National Code, and relevant VET and Higher Education compliance frameworks.

Experience

• Demonstrated experience managing student services or administrative operations in an educational institution.
• Proven leadership experience with the ability to build and motivate a diverse team.
• Strong background in student engagement, welfare, or counselling services.
• Experience overseeing enrolment and records management functions.
• Excellent communication, interpersonal, and organisational skills.
• Ability to manage competing priorities and work collaboratively across departments.
• Experience in both Higher Education and VET environments (desirable).
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Why Join Us?

• A supportive and inclusive workplace culture.
• Opportunities for professional growth and development.
• Being part of a forward‑thinking education provider with a strong reputation in Perth.

To receive a Candidate Information Pack and full job description, or to schedule a confidential discussion with the Recruitment Team, please email .

Applications close on 16 December 2025 at Midnight AWST . Shortlisting and interviews may commence as applications are received, so early submission is encouraged.

Stanley College is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.