Job Description
>> Manager, Technical SupportManager, Technical SupportSummaryTitle:Manager, Technical SupportID:5Location:Kew Gardens, NYDepartment:Information TechnologyJob Type:N/ADescriptionTeam Management: Lead and manage the Service Desk, Desktop Support, and Mobility teams, providing guidance, mentorship, and support. Develop and implement strategies to improve team performance and ensure high-quality technical support. Service Desk Operations: Oversee the daily operations of the Service Desk, ensuring timely and effective resolution of technical issues. Implement best practices for incident management, request fulfillment, and customer service. Desk...
The Queens District Attorney's Office is seeking a highly skilled and experienced Manager of Technical Support. This role will be responsible for managing the Service Desk, Desktop Support, and Mobility teams to ensure efficient and effective technical support for all staff members.
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