Manager - Training Development & Projects

Job Responsibilities:

The position is responsible for design, delivery and continuous improvement of training programs; conduct needs assessment, execute training, develop reinforcements and evaluate.

1. Conduct the LMQ Core Course for all Trainer Upgrades and LMQ Command Development course for all Command Upgrades.
2. Implement, plan and conduct Air Crew Leaders course for all PICs and Leads.
3. Assist in designing, evaluating and executing all new Flight Operations projects.
4. Monitor activity and progress of all projects using a project planning tool.
5. Provide market insights by keeping abreast of latest training methodologies in the aviation industry.
6. Collaborate with subject matter experts development team, training team to build effective learning programs.
7. Develop learning programs that include multiple modalities: self-paced e-learning, video learning and augmented reality activities.
8. Ensure learning objectives and training materials are appropriately co-related to the expected performance markers.
9. Partner with the LMS vendor in creating, editing, synchronizing and/or recording both audio and video for e-learning courses.
10. Monitor and report effectiveness of all training conducted and revise courses as needed.
11. Perform quality assurance checks and standards on training courses that have been developed.
12. Support and maintain the global knowledge base and repository for best practice documents, key tools and templates.
13. Prepare quarterly operational reviews, and data driven insights through analytics.
14. Program manage multiple complex learning and other projects like – Pilot Mentoring Program, JFO Enhanced Induction and Training, Peer Support Program etc. simultaneously. Create and maintain dashboards, presentation for the same.
15. Develop and manage a detailed project schedule and work plan.
16. Provide project updates on a consistent basis to various stakeholders about strategy, adjustments and progress.
17. Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
18. Utilize industry best practices, techniques, and standards throughout entire project execution.
19. Measure project performance to identify areas for improvement.
20. Performs other related duties as assigned by the senior team.

Job Specification:

1. Education: Graduate from a recognized university
2. Experience: 6-8 Years' post qualification experience in Instructional design, curriculum development and training delivery or any equivalent combination of education, training and experience
3. Proficient in MS-Office suite (PowerPoint, Word, Excel, MS-Projects)
4. TTT Certification &/ or PMP Certification will be an added advantage
5. Excellent Communication skills (Verbal & Written)
6. Good team player and ability to do multi-tasking
7. Thorough knowledge of adult learning techniques and ability to assess adult learning and development
8. Familiarity with Learning Management Systems
9. Excellent analytical skills