Job Description

Overview

Maintaining smooth operation of Bank's Collaboration systems. Duties of IP Telephony and Contact Center administration, Conference room solutions and maintaining system documentation, tuning and troubleshooting system performance. Enabling service for the business operations. Backup & recovery administration. Ensuring smooth operation of all Voice systems and enabling user requests.

Responsibilities
  • Maintain and operate the bank's Collaboration systems, including IP telephony and Contact Center administration, and conference room solutions.
  • Maintain system documentation, tune and troubleshoot system performance.
  • Enable services to support business operations.
  • Backup and recovery administration.
  • Ensure smooth operation of all Voice systems and respond to user requests.
Qualifications
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Management and Man...

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