Job Description
Role
Zonal RF field engineer
Job Level/ Designation
M1
Function / Department
Technology/Quality
Location
Hiring Manager
Job Purpose
This Field Engineers role will be accountable for managing Quality and Performance of RAN network by prompt monitoring, trouble shooting, optimization & field activities of Network to deliver superior voice & data experience to customers in their respective zones.
Key Result Areas/Accountabilities
Zonal RF field engineer
Job Level/ Designation
M1
Function / Department
Technology/Quality
Location
Hiring Manager
Job Purpose
This Field Engineers role will be accountable for managing Quality and Performance of RAN network by prompt monitoring, trouble shooting, optimization & field activities of Network to deliver superior voice & data experience to customers in their respective zones.
Key Result Areas/Accountabilities
- Daily tracking of Network and Customer experience KPIs for all technologies like Accessibility, Retainability, Data Speeds, Voice Quality and target oriented action plan for regular improvement and consistent experience.
- Drive worst cell analysis of all technologies and coordinate with partners, SNOC and FO team to timely...
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