Manager/Sr. Manager Stores

2. Key Responsibilities

2.1 Operational Responsibilities

• Ensure Executives and Stores Officers strictly follow laid-down cGMP procedures for all Stores activities.

• Ensure daily documentation , proper storage of materials in designated areas , and verification of weights and drum labeling as per approved SOPs.

• Supervise and ensure compliance during sampling and repacking of finished goods , including proper documentation.

• Assist staff in resolving queries related to finished goods dispatch and ensure instructions are followed strictly.

• Plan and coordinate daily dispatch of finished goods as per dispatch advice from the Marketing Department.

• Act as a single point of contact between the Marketing Team and the Factory for resolving daily dispatch-related queries.

• Ensure cleanliness and housekeeping in and around the Stores Department.

• Verify that all safety permits (work permits) are prepared, implemented, and reconciled wherever applicable.

• Delegate responsibilities to other officers in case of absence of concerned personnel.

• Assist superiors in achieving departmental and organizational goals.

• Maintain harmonious working relationships within and outside the department.

3. Detailed Areas of Responsibility

3.1 Management – Leadership & Commitment

• Understand and manage staff working under supervision effectively.

• Ensure availability of appropriate and adequate manpower.

• Maintain discipline and code of conduct within the department.

• Supervise delegated work and ensure timely completion.

• Coordinate with the Quality Assurance (QA) Department for routine documentation activities.

• Take ownership and complete assigned tasks responsibly.

3.2 Human Resource Management

a) Internal Communication

• Coordinate with co-officers for daily planning and execution of repacking activities based on dispatch advice from Marketing.

• Ensure all documentation activities are completed within defined timelines.

• Discuss and resolve daily operational issues through mutual discussions.

• Report any incidents, deviations, or abnormalities to superiors promptly.

• Keep superiors informed about daily activities and departmental status.

• Communicate Marketing Department requirements to concerned departments.

b) External Communication

• Coordinate with other departments for Stores-related activities and planning.

• Communicate with the Marketing Department to resolve dispatch-related queries in a timely manner.

• Ensure timely delivery of services requested by other departments.

• Coordinate with the HSE Department / Medical Officer to ensure staff health and safety.

• Prepare, issue, monitor, and reconcile work permits after completion.

• Communicate with HODs of other departments in case of abnormalities in routine activities.

• Provide timely updates to the Marketing Department on queries raised.

3.3 Training

• Impart timely training sessions to officers for:

  • Skill upgradation

  • Motivation

  • Safety awareness

  • Compliance with Company norms and cGMP requirements

• Ensure training is conducted through proper channels and as per approved procedures.

4. Linkages Within / Outside the Organization

Internal Stakeholders

• Departments within the Factory

• Co-workers / Co-staff

• Security Department

• Quality Assurance (QA)

• HSE Department

External Stakeholders

• Sales / Marketing Department

• Transporters

• Internal and External Vendors

• Government Authorities / Auditors

5. People Management

• Ensure staff motivation and alignment with Company objectives.

• Ensure availability of adequate and competent manpower as per departmental needs.

• Define and communicate clear roles and responsibilities to all team members.

6. Skills & Attributes

• Leadership and People Management

• Strong execution and accountability

• Effective communication skills

• Technical knowledge of material handling

• Crisis management capability

• Discipline and integrity

• Initiative and problem-solving mindset

• Innovative approach to process improvement

7. Knowledge Requirements

• Basic knowledge of Stores and Warehouse operations.

• Liaison with external agencies related to Stores activities.

• Proficiency in computer applications: SAP, MS Excel, MS Word , etc.

• Understanding of material flow processes in Stores.

• Knowledge of materials and MSDS (Raw Materials, Finished Goods, Packaging Materials).

• Understanding of GST regulations , where applicable. of safety norms , permits, and their application.Awareness of applicable legal acts and regulatory requirem IfConvert this into SOP forms