Job Description

A leading technology company in Kuala Lumpur is seeking a Mandarin Customer Support Team Lead to manage operations and enhance the customer experience in the Community Operations team. The ideal candidate will have a degree, strong communication skills in Mandarin and English, and 3 to 5 years of relevant experience. You will oversee a team, drive operational improvements, and engage with stakeholders to achieve business goals. The role requires problem-solving skills and flexibility for hybrid work arrangements.
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