Job Description

NATURAL TALENT

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.


CURATING ORIGINALITY TAKES TALENT


W Brisbane located at 81 North Quay, Brisbane City is hiring a Manager on Duty. Reporting to the Rooms Division Manager, your role directs and works with managers and Talent to carry out procedures and ensure an efficient check in and check out process. With a focus on guest satisfaction, you will foster a culture within the hotel that drives the guest experience and deliver on the brand values. Job responsibilities include, but are not limited to:

  • Manages day-to-day operations, ensuring the quality, standards, and expectations of guests are met on a daily basis.
  • Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negoti...

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