Job Description

Join a High-Performance Culture That Drives Innovation and Excellence 


 


At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level. 


 


Why Vertiv?  



  • High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.  

  • Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about  accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.  

  • Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career.  

  • A Place for Everyone: Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated. 


 


Key Responsibilities:



  • Palo Alto NGFW

    • Support firewall policy administration (security rules, NAT, objects, zones).

    • Review and analyze logs (Traffic/Threat/URL) for troubleshooting and investigations.

    • Assist with approved changes and documentation.


  • Zscaler (ZIA)

    • Support secure access troubleshooting (policy blocks, forwarding, user access issues).

    • Review logs and partner with teams to resolve recurring issues.


  • F5 BIG-IP WAF (ASM/AWAF)

    • Monitor WAF alerts and assist with the investigation of web threats.

    • Support WAF policy tuning to reduce false positives while maintaining protection.

    • Help onboard web applications behind the WAF (testing + documentation).


  • ServiceNow Incident Handling

    • Triage incidents, document troubleshooting steps, and drive tickets to resolution.


  • Escalate effectively and support post-incident follow-ups/knowledge articles.

    • Enterprise IT + Manufacturing/OT Support

    • Support segmentation and access controls for OT/plant environments.

    • Coordinate changes carefully to protect uptime, safety, and production continuity.



 


Required Qualifications:



  • 0–2 years of experience in network/security operations (or equivalent internship/lab experience).

  • Strong fundamentals in TCP/IP, DNS, routing, NAT, and HTTPS/TLS.

  • Hands-on familiarity with:

  • Palo Alto NGFW policy and logging

  • Zscaler policy concepts and troubleshooting

  • F5 BIG-IP WAF (ASM/AWAF) alert review and basic tuning/onboarding

  • ServiceNow incident workflow and documentation

  • Clear communication skills and strong attention to detail.

  • Exposure to manufacturing/OT security practices (, Purdue model, ISA/IEC 62443 concepts).

  • Experience with SIEM tools and supporting SOC investigations.

  • Scripting basics (PowerShell/Python) for troubleshooting/log parsing.

  • Certifications (or working toward): PCNSA/PCNSE, Zscaler certs, F5 fundamentals.


 


The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS:  Safety. Integrity. Respect. Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES



  • Customer Focus

  • Operational Excellence

  • High-Performance Culture

  • Innovation

  • Financial Strength


 


OUR BEHAVIORS



  • Think Big and Execute

  • Act With Urgency

  • Own It

  • Drive Continuous Improvement

  • Promote Transparent and Open Communication

  • Learn and Seek Out Development 

  • Foster a Customer-First Mindset

  • Lead by Example

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