Job Description

Join a High-Performance Culture That Drives Innovation and Excellence 

At Vertiv , we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure , we are scaling up to meet the demands of AI, data centers, and next-gen technology —and we need bold, high-performing individuals like YOU to take us to the next level. 

Why Vertiv?   

  • High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact . Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.  
  • Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about  accountability, trust, and ownership . Our leaders engage and drive with collaboration, innovation, and customer-centric thinking , setting the foundation for an action-focused culture .  
  • Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects , you’ll have the opportunity to expand your expertise and grow your career .  
  • A Place for Everyone:  Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.  

Key Responsibilities:

  • Palo Alto NGFW
    • Support firewall policy administration (security rules, NAT, objects, zones).
    • Review and analyze logs (Traffic/Threat/URL) for troubleshooting and investigations.
    • Assist with approved changes and documentation.
  • Zscaler (ZIA)
    • Support secure access troubleshooting (policy blocks, forwarding, user access issues).
    • Review logs and partner with teams to resolve recurring issues.
  • F5 BIG-IP WAF (ASM/AWAF)
    • Monitor WAF alerts and assist with the investigation of web threats.
    • Support WAF policy tuning to reduce false positives while maintaining protection.
    • Help onboard web applications behind the WAF (testing + documentation).
  • ServiceNow Incident Handling
    • Triage incidents, document troubleshooting steps, and drive tickets to resolution.
  • Escalate effectively and support post-incident follow-ups/knowledge articles.
    • Enterprise IT + Manufacturing/OT Support
    • Support segmentation and access controls for OT/plant environments.
    • Coordinate changes carefully to protect uptime, safety, and production continuity.

Required Qualifications:

  • 0–2 years of experience in network/security operations (or equivalent internship/lab experience).
  • Strong fundamentals in TCP/IP, DNS, routing, NAT, and HTTPS/TLS.
  • Hands-on familiarity with:
  • Palo Alto NGFW policy and logging
  • Zscaler policy concepts and troubleshooting
  • F5 BIG-IP WAF (ASM/AWAF) alert review and basic tuning/onboarding
  • ServiceNow incident workflow and documentation
  • Clear communication skills and strong attention to detail.
  • Exposure to manufacturing/OT security practices (, Purdue model, ISA/IEC 62443 concepts).
  • Experience with SIEM tools and supporting SOC investigations.
  • Scripting basics (PowerShell/Python) for troubleshooting/log parsing.
  • Certifications (or working toward): PCNSA/PCNSE, Zscaler certs, F5 fundamentals.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS:   Safety. Integrity. Respect. Teamwork.  Diversity & Inclusion.
OUR STRATEGIC PRIORITIES

  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength

OUR BEHAVIORS

  • Think Big and Execute
  • Act With Urgency
  • Own It
  • Drive Continuous Improvement
  • Promote Transparent and Open Communication
  • Learn and Seek Out Development 
  • Foster a Customer-First Mindset
  • Lead by Example

Apply for this Position

Ready to join ? Click the button below to submit your application.

Submit Application