Job Description

Position Overview:
Navico Group is looking for a Commercial Marine Specialist to support our global commercial marine customers. This role is ideal for a skilled marine electronics professional who thrives in a fast-paced, customer-focused environment and enjoys solving complex technical challenges.

In this role, you will:

  • Serve as a key contact for commercial service operations, helping coordinate service orders, logistics, and technical support.
  • Support customer satisfaction by assisting with escalations, working closely with authorized service agents, and ensuring timely resolution of service issues.
  • Perform remote troubleshooting, document cases in CRM systems, and analyze service trends to improve support quality.
  • Collaborate with internal teams to enhance training materials, service documentation, and operational processes.

    • This is a hands-on technical role with global exposure, offering the opportunity to ma...

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