Job Description

**Additional Information** fulltime | permanent | Courtyard by Marriott | Events | Hospitality | Guest Relations | Organisation I Groupsreservation
**Job Number** 25206498
**Job Category** Reservations
**Location** Cologne Marriott Hotel, Johannisstrasse 76-80, Cologne, North Rhine-Westphalia, Germany, 50668
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...

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