Marketing Customer Support Agent -German Speaker

Marketing Customer Support Agent –German Speaker

Location: Lisbon, Portugal | On-site
Employment Type: Full-time
Languages: German+ English
Monthly salary: 1300 Euro gross

Role Overview

We are looking for an German -speaking Marketing Customer Support Agent to support advertisers on a digital advertising platform. This role focuses on paid campaign support, digital marketing assistance, and advertiser experience, requiring strong marketing knowledge and customer service skills.

Key Responsibilities

• Support advertisers with paid campaign setup, optimization, and troubleshooting
• Provide guidance on campaign performance and platform tools
• Deliver high-quality customer service to marketing clients
• Assist clients via phone, email, or chat
• Maintain accurate documentation in internal systems

Schedule

• Initial schedule (12-hour window):
  • Monday to Sunday: 07:00 – 19:00 <...