Job Description

Job Title

Marketing Customer Support Representative (Italian & English)

Location

Lisbon, Portugal (On-site)

Start Date

29 January 2026

Working Hours

Initial Schedule (Phase 1):

  • Monday to Sunday

  • Operating hours: 07:00 – 19:00

  • Rotative shifts:

    • 07:00 – 16:00

    • 10:00 – 19:00

Later Phase (TBC by client):

  • 24/7 Rotative Shifts

  • 2 Rotative Days Off

Languages Required

  • Italian: C1 / Native level

  • English: B2 level or higher

Role Overview

You will provide B2B customer support to advertisers using the companys advertising products. The role focuses on product troubleshooting, advertiser education, and customer experience, delivered via email and chat channels.

This posit...

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