Marketing & Operations Coordinator

Overview

Likewize is searching for a Marketing & Operations Coordinator to join our team in Toronto, Ontario. This position represents an existing vacancy within our organization.

Responsibilities

• Operations Support (50%)
  • Perform set up, management and data entry for SKU’s, pricing, promotions, box orders, promotions, phone unlock, locations, etc.
  • Resolve and manage ongoing / constant system issues such as outages, defects, and customer performance.
  • Manage all follow-up communications with global IT teams regarding any issues or errors.
  • Manage customer inquiries and resolve issues efficiently, which include gathering relevant information to aid in problem-solving, collaborating with cross-functional teams, providing timely updates to customers with solutions.
  • Assist in creating process flow documentation for special projects relating to upgrading proc...