Marketing Operations & CRM Executive

Key Responsibilities

Email and CRM Delivery

• Build and load email templates in Customer.io.
• Manage email content uploads and updates in HubSpot and WP Engine.
• Apply email best practice (formatting, testing, accessibility, deliverability).
• Support QA across email journeys, automations and CRM campaigns.

Content and Platform Support

• Upload and update content across HubSpot, WordPress (via WP Engine) and Customer.io.
• Assist with formatting, linking, tagging and general content housekeeping.
• Support wider teams with small CMS admin tasks where needed.

Data and Reporting Support

• Import new data into the Arlo dashboard using Looker Studio and Google Sheets.
• Maintain shared dashboards and spreadsheets.
• Support data cleaning, exporting and formatting tasks.