MAS Service Advisory Team Leader

Position Description

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do
things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong
at ADP.
This role is responsible for the leadership and management of a Service Center area for a defined set of clients and/or products. Has
significant impact on the work environment and will be tasked to provide the tools and resources for associates to succeed and
maintain a high level of associate engagement and client/participant satisfaction.
 Oversees the day-to-day activities of associates and achievement of established associate and client service level metrics.
(30% of time)
 Establishes and communicates goals and provides regular feedback to associates, including developmental opportunities.
Continuously reviews tea...