Matchday Concourse Team Leader

As a Matchday Team Leader, you will manage and lead a team within a designated concourse area, delivering a first-class customer service experience in a busy bar and food concession environment. You will communicate company goals, safety practices, and operational deadlines, ensuring all procedures and standards are consistently followed.

You will assist with team training and development for the operation of your concession. You will motivate the team, monitor and assess performance, and support smooth operations during peak periods, creating a welcoming atmosphere for supporters before, during, and after kick-off.

The role covers all home league and cup fixtures, including weekends and evening matches.

• Ensure full compliance with Food Hygiene Regulations, Health & Safety standards, and all company policies and procedures.
• Manage and lead a team within a designated area, overseeing a high-volume food and bar concession.
• Coord...