Job Description

Description

:

Main Purpose of the role

Operational managing a team of Customer Planners whilst also brining in functional expertise in complex solutions & system set-ups, maintenance and governance of complex supply chain customer engagements in regards to managing customer demand

Key Tasks / responsibilities:

  • Operationally lead a team of Customer Planners
  • Provide first level functional expertise in matters of system solution and set ups
  • Take a leading role in proactive management of customer forecast, prompting communication to the appropriate stakeholders when forecast is received triggering a review action
  • Support the team in driving timely resolution of open questions with the various business stakeholders, acting as a first level escalation step
  • ERP Forecasting Attribute Set Up/Maintenance
  • Help the team understand the more strategic view on customer engagements when reviewing customer e...

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