Job Description

FIND YOUR 'BETTER' AT AIA

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About the Role

The Insurance Maturities Officer is responsible for handling policies that have reached their maturity date. This involves verifying documentation, calculating benefits, coordinating with internal departments, and ensuring customer satisfaction through accurate and efficient disbursement of funds.

Key Responsibilities:

Policy Maturity Processing

  • Review and verify the details of all maturing insurance policies.
  • Ensure all required transaction documentation are complete.
  • Confirm policy terms, benefits, and maturity values based on policy records.

    • Benefits Calculation and Disbursement

  • Accurately calculate maturity benefits, including bonuses, interests and additional payouts.
  • Coordinate with other departments for timely disbursement of funds.
  • Monitor and resolve discrepancies in payouts or payout ...

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