Job Description
Primary Responsibilities
Serve main meals, beverages, snacks, and supper to patients across inpatient wards.
Collect return trays after nurses verify patient intake. Dispose of meal slips, clear debris, and ensure proper segregation of Halal and Non-Halal trays, crockery, and cutlery in the Food Trolley.
Collect patients' water jugs and cups, wash them, and refill with fresh water daily.
Wash and dry ward crockery following strict protocols after serving tea breaks to private class patients.
Take meal orders for the next day (breakfast, lunch, dinner) and update the eMenu system within cut-off time, ensuring all dietary restrictions and conflicts are addressed.
Record, monitor, and compile data on meal service timings, tray returns, spillages and late trolley arrivals for operational audits, escalation, and service KPI tracking.
Attend to real-time patient meal feedback, resolve minor service issues independently, and escalate complex dietary complaints to supervis...
Serve main meals, beverages, snacks, and supper to patients across inpatient wards.
Collect return trays after nurses verify patient intake. Dispose of meal slips, clear debris, and ensure proper segregation of Halal and Non-Halal trays, crockery, and cutlery in the Food Trolley.
Collect patients' water jugs and cups, wash them, and refill with fresh water daily.
Wash and dry ward crockery following strict protocols after serving tea breaks to private class patients.
Take meal orders for the next day (breakfast, lunch, dinner) and update the eMenu system within cut-off time, ensuring all dietary restrictions and conflicts are addressed.
Record, monitor, and compile data on meal service timings, tray returns, spillages and late trolley arrivals for operational audits, escalation, and service KPI tracking.
Attend to real-time patient meal feedback, resolve minor service issues independently, and escalate complex dietary complaints to supervis...
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