Job Description
• Ensure patient information is accurate and complete
• Request any missing patient information
• Review referrals and authorizations
• Confirm patient benefits and insurance
• Follow all regulations and guidelines set by Medicare, state programs, and HMO/PPO
• Transfer insurance claims and billing data to billing software
• Create both paper and electronic copies of documentation
• Develop and maintain a tracking system of incoming and late payments
• Monitor and date late payments
• Initiate late payment notices to relevant parties
• Respond to questions and complaints from patients or insurance companies
• Follow-up on late or missed payment notices
• Monitor and resolve financial discrepancies
• Arrange payment plans and timelines for payments
• File and maintain organized documentation of all billing and record
• Follow set billing processes and procedures
• Update and review all accounts to keep records of payments up-to-date
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