Job Description
Job Requirements
- 2 years Healthcare BPO healthcare experience
- 2 years customer service experience with a minimum of 2 years claims or bill review experience and provider/carrier outreach with Intermediate computer experience using Microsoft Word, Excel & Outlook required
Key Responsibilities
- Prepare and submit clean claims to insurance companies electronically or by paper
- Review patient bills for accuracy and completeness; obtain any missing information
- Verify insurance coverage and benefits prior to billing
- Resolve claim denials and rejections by researching issues and correcting errors
- Follow up with insurance companies and patients to ensure prompt payment
- Post payments and adjustments to patient accounts
- Generate patient invoices and statements
- Maintain strict confidentiality of patient information (HIPAA compliance)
- Communicate with ...
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