Job Description

Job Requirements

  • 2 years Healthcare BPO healthcare experience
  • 2 years customer service experience with a minimum of 2 years claims or bill review experience and provider/carrier outreach with Intermediate computer experience using Microsoft Word, Excel & Outlook required

Key Responsibilities

  • Prepare and submit clean claims to insurance companies electronically or by paper
  • Review patient bills for accuracy and completeness; obtain any missing information
  • Verify insurance coverage and benefits prior to billing
  • Resolve claim denials and rejections by researching issues and correcting errors
  • Follow up with insurance companies and patients to ensure prompt payment
  • Post payments and adjustments to patient accounts
  • Generate patient invoices and statements
  • Maintain strict confidentiality of patient information (HIPAA compliance)
  • Communicate with ...

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