Medical Customer Service Representative

Job Title: Medical Customer Service Representative (Bilingual – English/Spanish)

Position Type: Full-Time, Remote

Working Hours: U.S Hours

About the Role

We are seeking a highly empathetic, detail-oriented, and bilingual (English/Spanish) Medical Customer Service Representative to support patients throughout their healthcare journey. In this role, you will serve as a primary point of contact for patients, providing timely assistance, answering inquiries, and ensuring a smooth and positive experience across all communication channels.

This position is ideal for someone who is comfortable working remotely, handling sensitive information with care, and delivering consistent, high-quality customer support in a fast-paced healthcare environment. We regularly hire for this role, welcoming new team members each month as we continue to grow.

Responsibilities

Patient Support & Communication

• Respond to patient inquiries via pho...