Medical Phone Operator

Description We are looking for a skilled Medical Phone Operator to join our team in Boardman, Ohio. This Contract to permanent position involves serving as the first point of contact for patients, managing appointment scheduling, and performing essential administrative tasks in a medical office environment. The ideal candidate should be organized, personable, and capable of handling multiple responsibilities with attention to detail and confidentiality.

Responsibilities:
• Answer and direct incoming phone calls with a courteous and attentive demeanor.
• Schedule patient appointments, ensuring accuracy and efficiency in booking and confirming details.
• Verify insurance information and address inquiries related to medical services.
• Maintain detailed and accurate patient communication records in the clinic’s database.
• Support administrative tasks such as patient check-ins, data entry, and filing.
• Collaborate with healthcare providers to facilitate seamles...