Medical Receptionist

Permanent Part Time role (approximately 30 hours per week)

Edgecliff Medical Centre

Friendly and supportive team environment

IPN Medical Centres support the Australian community, operating over 150 Practices across the country and providing over 10 million patient consultations each year. IPN forms part of Sonic Healthcare, a leading global healthcare company headquartered in Australia.

About the role

IPN's Receptionists provide a high standard of customer service and administration to patients and Doctors. Supporting the successful running of the centre the role includes:

• Greeting patients, answering telephone calls, patient triage and booking patient appointments
• Document scanning and email management
• Patient billing and payment collection
• Working as part of a team supporting the Practice Manager

Skills & Experience

• Medical receptionist experience (highly regarded but not essential)
• Strong proficiency in, or ability to quickly pick up document scanning processes.
• Ability to develop quality working relationships and work in a busy team environment
• Exceptional customer service, data entry and communication skills
• Proven multi-tasking, problem solving and time management skills
• Experience using Best Practice or other practice management software (highly desirable but not essential)

Professional Development Support

Access to training and growth opportunities to enhance your skills

Clear Career Progression Pathways

Opportunities to advance within a supportive organisation

Flexible Working Arrangements

Designed to help you maintain work-life balance

Collaborative & Experienced Team

Work in a safe, inclusive and supportive environment

Convenient Location

Situated directly above Edgecliff Train Station, within a shopping precinct featuring Coles and Aldi

Free On-Site Parking

Hassle-free commuting options

Birthday Leave

Enjoy a paid day off to celebrate your special day

Dynamic Workplace

A busy environment that values teamwork and a positive culture

How to apply

Select 'Apply for this job' to submit your application.

We are connected, innovative, passionate and sincere, and our mission is to provide an excellent clinical and operational service. We encourage an environment where each team member is able to do their best, making a difference to the patients they care for. We encourage innovation and constantly seek to improve what we do. We are an equal opportunity employer and welcome diversity in the workplace.

Unlock job insights

Your application will include the following questions:

• Which of the following Microsoft Office products are you experienced with?
• Do you have experience in administration?
• How many years' experience do you have as a medical receptionist?
• Do you have data entry experience?
• Do you have customer service experience?
• Which of the following medical practice management software do you have experience with?
• Which of the following statements best describes your right to work in Australia?
• What's your expected hourly rate?
• What days and times are you available to work?