Medical Receptionist

About the role

IPN's Receptionists provide a high standard of customer service and administration to patients and Doctors. Supporting the successful running of the centre the role includes:

• Greeting patients, answering telephone calls, patient triage and booking patient appointments
• Document scanning and email management
• Patient billing and payment collection
• Working as part of a team supporting the Practice Manager

Skills & experience

• Medical receptionist experience (highly regarded but not essential)
• Strong proficiency in, or ability to quickly pick up document scanning processes
• Ability to develop quality working relationships and work in a busy team environment
• Exceptional customer service, data entry and communication skills
• Proven multi-tasking, problem solving and time management skills
• Experience using Best Practice or other practice mana...