Job Description

Medical Virtual Assistant (LATAM – Remote)


Job Title: Medical Virtual Assistant

Location: Remote – Latin America (LATAM only)

Work Schedule: U.S. business hours (EST / CST preferred)

Employment Type: Contract (Full-Time or Part-Time)


About the Role


We are hiring Medical Virtual Assistants in Latin America to support U.S.-based healthcare providers. This role is ideal for candidates with medical, clinical, or healthcare administrative experience who want long-term, stable remote work with U.S. clients.


You will work directly with healthcare professionals and administrative teams to support daily medical operations while maintaining strict confidentiality and professionalism.




Key Responsibilities




  • Schedule patient appointments and manage provider calendars




  • Communicate with patients via phone, email, and patient portals




  • Update and maintain Electronic Medical Records (EMR/EHR)




  • Verify insurance eligibility and assist with authorizations




  • Support billing, claims follow-up, and documentation




  • Prepare intake forms, medical reports, and correspondence




  • Coordinate between providers, staff, and patients




  • Follow HIPAA and U.S. healthcare compliance standards






Required Qualifications




  • Healthcare background required (Medical Assistant, Medical Admin, Nurse Assistant, Medical VA, or similar)




  • Experience with EMR/EHR systems (Epic, Athena, Cerner, eClinicalWorks, etc.)




  • Strong medical terminology knowledge




  • Advanced English (written & spoken)




  • High attention to detail and confidentiality




  • Reliable high-speed internet and quiet workspace






Preferred 




  • Experience supporting U.S. healthcare providers




  • Mental health, primary care, or specialty clinic experience




  • Insurance verification or billing experience




  • Bilingual English/Spanish






What We Offer




  • Competitive compensation




  •  Stable, long-term contracts




  • Exposure to U.S. healthcare systems




  • Growth opportunities into senior medical or operations roles




  • Fully remote work from anywhere in LATAM

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