Medicare Customer Service Representative

Customer Service Representative About Us:

• At Pitch Health Solutions, we empower our team to excel while maintaining the highest standards of culture, compliance, and performance. We’re looking for a dedicated Remote Client Service Representative to join our growing team.


• About the Role As a Customer Service Representative , you will be the main point of contact for assigned clients, proactively addressing concerns, managing expectations, and resolving issues efficiently.
• You’ll handle escalations involving clients and agents, monitor retention trends, and collaborate closely with Sales, Operations, and Leadership.
• In this role, you’ll play a key part in delivering a seamless client experience while helping to grow and shape our Client Success department.

Why This Role is Exciting:

• Fully remote – work from anywhere in the U.S.

Serve as the primary ...