Medication Coordinator

Provides clerical and administrative support for PHC patients and their circles of support, Citywide, serving as the primary resource for medication-related requests, providing excellent service while ensuring appropriate tracking, follow-up and coordination for medication-related matters or inquiries.

Accepts calls and collects information from appropriately authorized PHC patients and circles of support regarding medication requests in a call center environment and responds to related inquiries from pharmacies, home health agencies or other external parties, collecting and providing appropriate information in accordance with all policies and procedures.

Documents requests and sends messages to providers regarding medication-related requests, as needed and conducts follow-ups with providers, pharmacies or others if needed to confirm receipt and processing of requests.

Collaborat...