Job Description

Overview

A Meeting & Events Operations Supervisor is responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience while assisting with meeting department targets.

Responsibilities
  • Supervise Conference and Banqueting operations
  • Communicate and delegate in line with daily function sheets
  • Able to work in all areas of Conference and Banqueting including Bar, Restaurant, and Room Service
  • Welcome guests in a polite and friendly manner
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Ensure cleanliness of work areas
  • Plan, organise and control the daily operations
  • Ensure compliance of brand standards
  • Represent needs of the team
  • Assist Food and Beverage with achieving financial targets
  • Assist Conference and Banquet Manager with training and developing the team

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