Member Engagement Associate - Part Time

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Description

The Member Engagement Associate relishes working with people and consistently provides a five-star customer service experience to all members and guests. They excel at establishing rapport and building relationships, spreading joy and optimism, and improving member retention by anticipating guest needs and exceeding expectations.

Responsibilities

• Check-in members and guests, answer questions, offer suggestions, and handle administrative needs in a friendly manner.
• Maintain high standards of cleanliness in lobby and cafe areas.
• Communicate effectively with all departments to enhance member experience.
• Update and maintain accurate records in CRM software.
• Assist with proces...