Member Experience Supervisor

Consociate Health, a leading Third-Party Administrator, offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, and creates continuous learning and embraces the ideas and diversity of others.

As part of our Mission to make Healthcare more accessible and affordable for our clients through innovative solutions and expert consultation, we value the inherent qualities that are foremost in our Mission, Vision, Values- Compassion, Humility and Impact, which allow us all to create authentic relationships with our team and our clients.

POSITION SUMMARY

The Customer Care Supervisor reports to the Client Services Director. This position is responsible for daily call center operations, ensuring exceptional customer service and the overall success of the department. The Customer Care Supervisor's focus is supervising a team of customer service representatives, optimizing processes, and driving perfo...