Member Relations Specialist

Member Relations Specialist

Pronto Pilates is a new innovation in group reformer classes. Our company vision is:

'Pilates for the people... affordable classes so now everyone can enjoy reformer Pilates!'

Pronto is backed by Vortala, a global marketing technology company with thousands of clients across 20 countries.

Our company culture is the key to our success! We practice what's called, 'The Outward Mindset'... watch this short 3-min video to see if you're a good fit?

Reporting to the Member Relations Team leader, the Membership Relations Specialist (MRS) , will support the leadership team in creating an exceptional member experience by handling day-to-day member interactions, managing key systems, and contributing to operational efficiency. You’ll nurture relationships, encourage member engagement, ensure smooth operations, and provide insights that help us maintain our commitment to providing world‑class reformer Pilates studio...