Member Service Representative

Company: Alterna Savings & Credit Union Ltd.

Location: 34 South Trent Street, Frankford ON K0K 2C0

Job Type: 3-6 month Full time term contract

Target Salary Range: $18 - $20/h

The compensation for this position is determined by a combination of skills, experience and is aligned to the market in which the job is posted. Your recruiter will provide additional details about our total rewards package during the hiring process.

Vacancy Status: This is a existing position

Scope of Position:

The Member Service Representative (MSR) provides professional and efficient service to members/clients utilizing sound knowledge of Alterna products and services to fulfill their transactional needs and provide an excellent member/client experience.

This role quickly develops a rapport with members/clients and proactively identifies their needs, promotes Alterna products and services and refers members/clients to the appropriate internal par...