Job Description
Description We are looking for a dedicated Member Service Representative to join our team in Somerville, Massachusetts. In this Contract to permanent position, you will play a key role in delivering excellent customer service to credit union members while handling financial transactions and inquiries. This role is perfect for someone with a passion for assisting clients and ensuring accuracy in daily operations.
Responsibilities:
• Provide exceptional customer service to credit union members by addressing inquiries and resolving concerns.
• Process routine financial transactions such as deposits, withdrawals, and loan payments with precision.
• Open new accounts for both new and existing members, ensuring a seamless onboarding experience.
• Promote and cross-sell credit union services, including electronic banking options and debit cards.
• Accept loan applications, process requests, and disburse approved loans in compliance with policies.
• Handle cash trans...
Responsibilities:
• Provide exceptional customer service to credit union members by addressing inquiries and resolving concerns.
• Process routine financial transactions such as deposits, withdrawals, and loan payments with precision.
• Open new accounts for both new and existing members, ensuring a seamless onboarding experience.
• Promote and cross-sell credit union services, including electronic banking options and debit cards.
• Accept loan applications, process requests, and disburse approved loans in compliance with policies.
• Handle cash trans...
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