Job Description
As a Member Services Representative, you will be responsible for creating a positive member experience by providing a superior level of customer service to all Planet Fitness members and guests. You will also be responsible for the maintaining the cleanliness of all areas of the facility to ensure a positive member experience.
At Planet Fitness, our members come first and everything we do is geared towards providing them the best experience possible. You will learn about people quickly in very customer friendly environment and will be responsible for:
- Greeting members, prospective members and guests with a warm and friendly smile as they come in and leave for the day
- Giving tours of the club, providing membership information and signing new members up
- Answer phones in a friendly manner and assist callers with a variety of questions
- Helping members with any questions or concerns they may have in ...
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