Job Description
Job Summary:
Responsibilities:
We're seeking a Member Services Representative to join our team! As our new Member Services Representative you will:
Assist and respond to customer issues and inquiries
Create awareness of the Center through community outreach and connectivity
Grow profit centers through promotion of club services to new and prospective members
Deliver an exceptional customer service experience for club members
Sustain and support membership retention through member engagement
Provide personalized site tours for potential members
Perform other tasks as assigned
The Ideal Candidate will have:
At least one year of experience in a customer service based role
A dynamic personality: enthusiastic, energetic, friendly & personable
The ability to multi-task; goal-oriented and self-directed
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