Job Description
A client of Innova Solutions is immediately hiring for a Member Services Specialist
Position type: Full-time, Contract
Duration: 3+ Months
Location: Irving, TX
As a Member Services Specialist you will:
Serves as a frontline ambassador for the health plan, delivering high-quality, resolution-focused support to members, providers, and brokers across multiple lines of business. As the initial point of contact, this role extends beyond basic call handling—Specialists are trained to navigate the foundational pillars of our healthcare offerings, including the Health Exchange, US Family Health Plan, and NCHD, with a strong emphasis on first-call resolution. Specialists develop working knowledge of benefit structures, assist callers with portal navigation and access, and begin interpreting claims activity to support both member and provider inquiries. This position ble...
Position type: Full-time, Contract
Duration: 3+ Months
Location: Irving, TX
As a Member Services Specialist you will:
Apply for this Position
Ready to join Innova Solutions? Click the button below to submit your application.
Submit Application