Job Description

Having car troubles never happens at a convenient time and that’s where RAC comes in. As one of the most iconic and trusted brands in WA, the consultants in our contact centre provide an efficient and tailored solution, so we can get our members back on the road, continuing with their day. Join our Joondalup Contact Centre as a Member Solutions Consultant, and be one of the first people, over 2000 members call for help each day.

A bit about the role: 

  • Start date: 9th March 2026 
  • Base salary: $68,340 + Super + Bonuses + Shift loading 
  • Full time Permanent role
  • Shifts: 10 x 8 hour shifts per fortnight across a rotating roster
  • Hours: Shifts between 6am-10.30pm Monday-Sunday
  • Location: Joondalup

    • What you’ll be doing: 

  • Engage daily with 50-60 members over the phone.
  • Understand the situation, make sure they have the best level of roadside assistance membership f...

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